As we prepare for the exciting transition to Workday, we want to ensure that all employees have the necessary support, especially during the initial weeks after the system goes live. Our goal is to make this transition as smooth as possible, and we are here to assist you every step of the way.

Here is what you can expect in terms of support:

• Day 1 - Workday HCM Checklist (All Employees): Click here for Day 1 tasks.
• Day 2 - Workday HCM Checklist (Managers Only): Click here for Day 2 tasks.
• Submit a Workday Help Ticket: Click Workday Support Center. Need help selecting the correct ticket category? Click here to view the Workday Ticket Category Descriptions.
• Workday Website: Visit workday.nsu.edu for training resources, FAQs, and the latest implementation information.
• Workday Wire: Click here for faculty & staff go-live essentials.
• For additional support, contact workdayhelp@nsu.edu

We encourage you to reach out with any questions or concerns. Our dedicated support team is here to address any questions or concerns you may encounter along the way. Your feedback is greatly appreciated.

Thank you,

Justin Moses, J.D., Ed.D.
Vice President for Operations & Chief Strategist for Institutional Effectiveness
Division of Operations
Executive Project Sponsor, Workday HCM Program
Norfolk State University